Our Services
Reception
Our reception team is available to assist you with all your needs.
Emergency numbers
Police: 110 | Ambulance/Fire: 112
Check-out
Please vacate your room by 10:00 am on the day of departure.
Adapters
Electrical adapters are available at reception free of charge.
Pharmacy
The nearest pharmacy is just a few minutes away. Our team will be happy to direct you.
Doctor
We can recommend a local GP or specialist practice for you.
Excursions
We are happy to advise you on excursions in the region – from Helgoland ferry trips to mudflat hikes.
Car rental
We can provide information on local car hire options on request.
Baby cots
Baby cots are available on request – please let us know when booking.
Bus & train
The bus stop and Cuxhaven main station are within easy reach. We are happy to provide timetable information.
Banks & ATMs
Several banks and ATMs are located in the town centre, a short walk away.
Kurtaxe (resort tax)
The local resort tax (Kurtaxe) of approx. €3.80 per person/night is payable on site.
Do Not Disturb
Please hang the Do Not Disturb sign on your door handle if you do not wish to be disturbed.
Fire safety
Please familiarise yourself with the emergency exits shown on the plan in your room. In case of fire, use the stairs – do not use the lift.
Check-in
Check-in is possible between 2 pm and 6 pm. If you expect to arrive outside these hours, please notify us in advance.
Free WiFi
Complimentary high-speed WiFi is available throughout the hotel. The access code is displayed at reception.
Parking
Free parking spaces are available directly at the hotel.